Service Promise

Our Home Cleaning Services are Tailored to Your Needs.

Through the years, we’ve learned what you expect and deserve when you hire us to clean your home or business. We have infused your expectations into our cleaning services packages. When you hire us, we provide:

  • Professionally-trained cleaning crews.
  • Top quality cleaning supplies and tools.
  • Licensed and insured services.
  • Personalized customer service (phone, email, text or chat).
  • A 100% Satisfaction Guarantee policy.
  • Pet-friendly practices.

We offer three different levels of cleaning:

Standard Cleaning: We recommend this level of service if you have used our service or another professional cleaning service in the past 30 days. Deep Cleaning: When you want your home cleaned from bottom to top. We recommend this level of service for first-time customers. Move In/Move Out*: When you are moving in or out of your home and want to restore it to squeaky clean conditions! Please note: Your property must be empty of furniture and other items when our cleaning crew arrives. *property must be empty Here’s what’s included at each level:

Your Guaranteed Cleaning Checklist

Standard Cleaning Deep Cleaning Move In/Out

Bathrooms

Clean Inside and Out of Toilet/Surrounding Areas

✔️

✔️

✔️

Clean Shower/Tub

✔️

✔️

✔️

Clean Sinks

✔️

✔️

✔️

Clean Towel Racks

✔️

✔️

✔️

Wipe Down and Disinfect Cabinets out

✔️

✔️

✔️

Kitchen

Clean Appliance Exteriors

✔️

✔️

✔️

Clean Counter-tops & Back Splash

✔️

✔️

✔️

Clean Items (Toaster, Keurig, etc.)

✔️

✔️

✔️

Clean Microwave (Inside & Outside)

✔️

✔️

✔️

Clean Stove Top

✔️

✔️

✔️

Clean Hood Range

✔️

✔️

✔️

All Rooms

Cobweb Removal

✔️

✔️

✔️

Dust Baseboards

✔️

✔️

✔️

Dust Blinds

✔️

✔️

✔️

Dust Ceiling Fans

✔️

✔️

✔️

Dust Light Fixtures

✔️

✔️

✔️

Clean Window Sills

✔️

✔️

✔️

Clean Mirrors

✔️

✔️

✔️

Vacuum/Sweep/Mop Floors

✔️

✔️

✔️

Trash Can Emptied & Wiped Down

✔️

✔️

✔️

Dust Furniture/Decorations

✔️

✔️

✔️

Clean Light Fixtures

✔️

✔️

Wet Wipe Blinds

✔️

✔️

Wet Wipe Baseboards

✔️

✔️

Clean Doors & Frames

✔️

✔️

Clean Inside Cabinets & Drawers

✔️

Clean Inside Oven

✔️

Clean Inside Refrigerator

✔️

Swipe the Garage

✔️

What we need from you:

Schedule Additional Services (Hourly Rates): We will perform work outside of the scope of cleaning services (add-on services) for an additional hourly rate. Please accurately describe additional services you need and the estimated time to perform them when booking hourly add-on services. Our cleaning crews are required to leave when their scheduled time runs out

Before Your Cleaning: Please clear any clutter that will prevent our cleaning crews from being able to thoroughly clean all flooring, surfaces and furniture. 

When Our Crew Arrives: Our crews will arrive ready to perform all work included in the scope of cleaning service you choose. However, if we are required to declutter or remove other impediments to our cleaning process, you will be charged an additional hourly rate. 

 

What is not included in our Home cleaning services

  • Handwashing pots and dishes, however, we will load items into the dishwasher if it is empty.
  • Cleaning biohazardous substances (feces, blood, etc.).
  • Lifting and moving heavy furniture (requiring another person’s assistance)
  • Cleaning items and areas that are not accessible from our two-step ladder.
  • Moving or picking up heavy rugs.
  • Cleaning television screens.
  • Cleaning pest-infested properties (rodents, bugs, etc.).
  • Moving appliances that are connected to gas or water.
  • Servicing clients who are disrespectful to our employees.

More Than Maid Services

Simplify your life. Let us be your complete cleaning service provider.